locked out for two factor

Discussion in 'Registration/Log In Problems' started by simonn, Feb 9, 2020.

  1. simonn Guest

    hey guys it’s me simon lol, i got a new phone so it wiped out my duo app and it doesn’t have planetcricket on it anymore. i have 2fa turned on so i can’t login anymore. anything you guys could do to fix? :)
     
  2. RUDI Administrator

    RUDI
    Admin PlanetCricket Award Winner
    Joined:
    Apr 7, 2014
    Hi Simon, kindly confirm your username in order to assist you. We have multiple Simon's here on the forums :)
     
  3. simonn Guest

    my username is Simon
     
  4. RUDI Administrator

    RUDI
    Admin PlanetCricket Award Winner
    Joined:
    Apr 7, 2014
    I've already removed your two factor authentication. You should be able to log in normally already. Once logged in please activate it again.
     
    zimrahil said thanks for this.

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