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Wi-Fi connected but no access to internet. - Need Help

Discussion in 'Technology' started by Sodium, Sep 1, 2017.

  1. Sodium ICC Chairman

    Sodium
    RCB... The Amigos YJKW . PlanetCricket Award Winner
    Joined:
    Apr 1, 2014
    National Team:
    Domestic Team:
    Royal Challengers Bangalore
    Hi,
    It's been couple of days since my Android phone is not able to access the internet through Wi-Fi. Other devices are perfectly connected and working fine with good speed. I'm using Vivo Y51L which was working great since the past 4-6 months. But unfortunately, I'm now not able to access internet.

    The Wi-Fi shows the connected status at the top. But the network speed indicators shows 0.3 - 0.8 K/s (no internet access). While other device namely Gionee P5W, Vivo Y55L are perfectly connected and getting speed up-to 250-300 K/s.
    Screenshot_20170901_231531.png


    Kindly help, I really want this thing fixed.

    Thanks. :)
     
  2. Villain ICC Board Member

    Villain
    Lannisters India
    Joined:
    Jul 29, 2011
    Can you re-connect by clicking forget the Wi-Fi network and then re-enter the password and etc on the phone? Some setting might have messed it up, this should reset it. Also try placing your phone near the router since the signal looks weak from the screenshot.
     
  3. surendar ICC Chairman

    surendar
    AKA:
    Suren
    Joined:
    Feb 15, 2006
    National Team:
    Location:
    Bentonville, US
    You might want to check whether your phone is able to connect to any other wifis outside your home network, just to make sure that it isn't your device fault. I have run into similar issue with my phone, when my wifi name was same in 2 places & it won't just authenticate internally in other place due to same name - Villain's suggestion of above to forget & reconnect would help.
     
  4. Sodium ICC Chairman

    Sodium
    RCB... The Amigos YJKW . PlanetCricket Award Winner
    Joined:
    Apr 1, 2014
    National Team:
    Domestic Team:
    Royal Challengers Bangalore
    Tried several times. Even tried static settings with Google dns, rebooted device several times but no use. Also the other phones just connect to the network. Distance is not an issue here as other devices work absolutely fine with the same distance with the same router.
     
    Last edited: Sep 1, 2017
  5. ThanksRudolph ICC Board Member

    ThanksRudolph
    Lannisters
    AKA:
    02 Jack Ryder
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    Jun 5, 2011
    National Team:
    Does your device connect to any other WifI is what @surendar asked.
     
    surendar and RUDI thanked this.
  6. Sodium ICC Chairman

    Sodium
    RCB... The Amigos YJKW . PlanetCricket Award Winner
    Joined:
    Apr 1, 2014
    National Team:
    Domestic Team:
    Royal Challengers Bangalore
    Yes, the device is able to connect and access the internet of other Wi-Fi.
     
    ThanksRudolph said thanks for this.
  7. Villain ICC Board Member

    Villain
    Lannisters India
    Joined:
    Jul 29, 2011
    Any recent changes in the router? I mean any change in the settings before this problem occurred? Only thing I could think of is to change the wireless mode to a one that works on the router itself.
     
  8. ThanksRudolph ICC Board Member

    ThanksRudolph
    Lannisters
    AKA:
    02 Jack Ryder
    Joined:
    Jun 5, 2011
    National Team:
    check the admin of router maybe your mac is banned?
     
  9. surendar ICC Chairman

    surendar
    AKA:
    Suren
    Joined:
    Feb 15, 2006
    National Team:
    Location:
    Bentonville, US
    Other thing to check out is - are too many devices connected to this WIFI. You might want to turn OFF the connectivity of your other devices to this WIFI and have your mobile alone to connect and see whether you still have poor reception.
     

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